CreativeSystemStatusReason
A reason code explaining why an ad creative isn’t valid or is pending review.
Declaration
string CreativeSystemStatusReasonPossible Values
NEEDS_REVIEWThe ad creative is queued for Apple review and has not yet been evaluated.
POLICY_PROHIBITEDThe ad creative has been rejected due to a policy violation.
POLICY_UNDEFINEDThe ad creative could not be evaluated against a known policy.
PENDING_ASSET_CHECKSOne or more assets attached to this ad creative are still undergoing validation.
MISSING_ASSETA required asset is missing from the ad creative.
ASSET_DELETEDAn asset referenced by this ad creative has been deleted.
FAILED_ASSET_RATIO_COMPATIBILITYAn asset’s dimensions are incompatible with the required aspect ratio for this placement.
CREATIVE_ASSET_UNAVAILABLEA creative asset is not available for delivery.
CREATIVE_ASSET_PENDING_AVAILABILITYA creative asset is still being processed and is not yet available.
PRODUCT_PAGE_DELETEDThe App Store product page referenced in this ad creative was deleted.
PRODUCT_PAGE_HIDDENThe App Store product page is hidden and unavailable.
PRODUCT_PAGE_UNAVAILABLEThe App Store product page is not available in the targeted storefront.
PAUSED_BY_USERThe ad creative was paused by the advertiser.
DELETED_BY_USERThe ad creative was deleted.
Discussion
One or more CreativeSystemStatusReason values appear in the systemStatusReasons array on a Creative when systemStatus is INVALID or PENDING. These codes are read-only and system-applied. Use them to diagnose why an ad creative cannot serve and determine the appropriate corrective action.