consumptionRequestReason

The customer-provided reason for a refund request.

Declaration

string consumptionRequestReason

Possible Values

UNINTENDED_PURCHASE: The customer didn’t intend to make the in-app purchase.
FULFILLMENT_ISSUE: The customer had issues with receiving or using the in-app purchase.
UNSATISFIED_WITH_PURCHASE: The customer wasn’t satisfied with the in-app purchase.
LEGAL: The customer requested a refund based on a legal reason.
OTHER: The customer requested a refund for other reasons.

Mentioned in

App Store Server Notifications changelog

Discussion

When a customer initiates a refund request for a consumable in-app purchase or auto-renewable subscription, the App Store sends a CONSUMPTION_REQUEST notificationType to your server. The notification includes the consumptionRequestReason in the data object.