---
title: WWDC2003 Session 611
framework: wwdc
role: article
path: wwdc/wwdc2003-611
---

# WWDC2003 Session 611

## Transcript

Kind: captions Language: en good afternoon let me get a quick drink here before I get the cottonmouth all right so my name is Michael wop I'm the manager of a desktop management solutions for Apple Computer I'm really excited to be talking with you guys today mostly because I've been sitting in the car for two weeks working on this presentation and my wife and kids are really getting tired of hearing about managed desktop technologies so um let's get started we're I'm going to spend a little time today we're going to be talking about whatever what our strategy is for desktop management at Apple and as we go through we're going to give you some live demonstrations of a netboot network install and apple remote desktop as well as a managed a sub so what we're going to learn today we're going to give you this overview of what we've done as part of Panther server as part of alpha remote desktop we're going to spend some time on understanding how these different technologies are actually going to work together we're going to talk about some of the new features that we have issues with any of them releases and most importantly um what we're gonna be doing is what i'm getting you sis admins and IT folks ideas of how to use these solutions together because you all have different management policies out there and our tools is really important our tools work well together to provide a variety of solutions so before we start some show of hands how many of people are responsible for two or more macs and by responsible by responsible i mean if something goes wrong with them you're the person that's called hands up two or more okay good okay fake much to get them up get them up so 50 or more whoa a hundred or more Wow a thousand or more uh-huh okay interesting oh sorry I can't really see you guys up here that's five thousand or more XO man good great to see five thousand max ladies and gentlemen solo one more is he an apple employee 35,000 Mac I wonder about that I wonder about that one second okay so 35,000 that's then I lose the bet okay so um let's talk about desktop management the gentleman here in the front row earlier was asked me what does management mean right that's my manager talking to me and doing stuff now it's not that what it is the way that we see it is there's basically three steps to a desktop management and want to talk about the life cycle here desktop management lifecycle we're going to make it simple let's not talk about 35,000 match let's talk about one single Macintosh and the steps well the business process steps that we see that I see our deploy managing assess not only talk about what each of these means for its of one Mac deploy box shows up get it out of the box I've got to get it to somebody it's got to be a marketing person he needs an operating system or she needs a set of applications that's deploy bunch of decisions in action then we have to actually get it out to them each of you has a different management policy some of you are giving them a user network password some of you or want absolute control over the desktop so you got a whole nother set of decisions there how to manage and then there's a set which is okay great I've got the imac it's sitting out there and then things are happening to it there's you software coming out there's um there's trouble seeing that needs to be going on there's a new operating systems coming out so all these things every decision that I just talked about here is part of the work for you guys out there they're actually working on managing these machines and I'm just talking about a single Mac here right we just talked about one single Mac so what about if you've got 550 35,000 what if you're this guy man what have you got that's a lot of imacs there so think about it like this the point is this think about applying a software update to this lab we take it for granted as individuals because the maps are so easy to use that it's really easy to hold on a software up and do it if you want to pull a software update to this set of max we're talking about a weekend we're talking about hours we're talking about a huge amount of money being expended so what our goal is what our strategy is where we're driving the products is to develop an integrated suite of products and technology to simplify automate desktop management of Apple hardware and software hardware and software that's not just desktops that's portable that's all the software so they're very very very broad goal and it's something I think we've done really well as part of Panther server and out the remote desktop so let's go back and see how we actually fit in with the current products we had on our relatives to this management lifecycle so for um for deployed and we'll talk about each of these products in depth here in a segment for deploy we have netboot your ability to netboot systems do network installs we have managed so we can actually get miss you can set up their images and actually broadcast them out there that's one of our management solutions hello there we go we have the work with manager specifically manage preferences to help set up the management management policies of a for you guys out there and then we have a set you'll see the ARD at the remote desktop actually covers all of these because it touches each one of these it's very different tool in Panther the Panthers server but because it's more of a it's adil is it's a box and it's a separate application but it's something that we feel that covers all of these different sectors so click there we go so let's get in some specifics net food and network installations part of Panther server I know a lot of you probably already very familiar with netboot for those you're not the basic building blocks of netboot are images disk images there's specific images for net boots and specific images for network install let's talk about each one of those after I have some water excuse me so two flavors same technology two different flavors of this first we have a network install the way I think of network install I think of it as sort of a poor man software update the idea here is you actually build images put in whatever arbitrary software operating systems you want into it and allow the users actually do the installs over the network something remember about netboot is we it's for the wire it's not something that's for wireless because these are big images right we've got operating systems in here you've got applications in here so network install in that boot slightly different flavor again some of you know this net food is centralized boot images what does that mean what that means is actually booting up off the server from a net boot image there's actually nothing being stored except for a swap file on the local machine so that sounds nice and handy but why would I really want to actually do that it's really useful for for lab situations go back to the guy in that slide right if you but net but what you get each time you boot up the machine and you get the exact same system so if you got a hostile use out there and he does what he or she does some things the machine next time you reboot to a net boot system you actually get a exact same system so it's really handy for the lab situation kiosk and that sort of thing so um some examples real-world examples of a network install again as I already mentioned pushing OS updates out putting out applications putting putting pushing out whatever disk images you want a network install full updates partial updates about for all Apple hardware and you can actually do it with ard you can actually you can actually use the machine to actually you can I'll do see here in the apple remote desktop shortly I can actually change the separate networks to upset the startup disk actually you reboot and do a reboot from a different image and you can actually do that or the system or users can actually update at their own convenience for netboot again your administration don't have to do anything you won't have this one image on its server and you don't have to worry about in the machine because you know they're always gonna be in the exact same state you could for example have a different boot image for different departments marketing engineering or another thing you can do with a new feature that we put into this release we have a diskless netbook where there's absolutely no storage on the Commission and that would be really handy for let's say if you want to do a deploy of the network diagnostic image where you can actually have a diskless netboot and actually has not have anything on the machine so I can be something to be really handy so another use of net food would be in that network diagnostic and repair so um so what are we doing Panther we did a lot we changed a lot we um for those of you again familiar with netboot setting up a net boot environment can have complex in the past so our first goal is to really simplify the setup and the configuration of net food servers now I'm going to show that to you in a second the other thing is you've got all these images these are big images and you've got to do a lot of things to them and there's more software coming out so we had this tool called a network image utility which is a simple tool we've completely rewritten the network image utility as part of Panther server to be something which is much more geared at managing images managing meaning I've got new images I want to update images I want to edit images I want to sync them with other sources i want to create i want to clone volumes we've added all of that to the network image utility i'm going to show you some of that here in a second so a huge screen shot of new netboot server is actually the images of pain you can see it's very similar to all the other server admin plugins that we have here will actually show this you in a demo in a couple minutes so I'm actually going to just going to blow by a list as you can see simplified user interface server admin very familiar anyone who's using server admin is going to be able to use the netbook piece because because it's all of the same UI as I mentioned we add another feature which is dis lyst netboot that means that there's nothing being stored on the machine that's doing in that boot and also we've provided a knit boot over HTTP as well network image utility so those of you familiar with the other one this is a brand new one we've completely redone it we've rewritten it completely in Coco what you're seeing here is a list of all the images that you have in a local machine when you fire up the NIU and I'm actually going to show this to you in a second so well just breeze by these as well the other thing that we do with the new NIU is we actually walked a user through setting up how to set up these images because it's a wide variety miss cloning from the CD there's cloning a volume there's all these different ways of doing it so we won't you actually do is we give you give you a breadcrumb it's actually figure out how to create these things so um like I said it's already been we learned in cocoa we've we give you the ability to actually walk through and create these images make it make it easier for you to understand what you need to do a feature that was really really popular is we ought now to give the ability to clone existing volumes so here's a great idea you sit down you configure the system however you want use the network image they actually clone the volume create an image out of that it's a really handy way to actually set it up another thing that you'll see is we actually give the ability to import export images from the NIU remember these are big things this can be huge files right so we actually within it you actually have the ability actually import and export over there and another thing we've been in asked for is the ability to put them post it's all scripts so one of the things you can do is actually if we can't do something for you you can put a arbitrary script it does some sort of thing some other setup that we don't know we haven't thought of in there as well that's built right into the NIU let's take a look at these guys nice and fast okay so here we are in cancer server and we're going to fire up the new NIU okay so what you're seeing here these are these are just some images we put together for this demo these are the different images that i have here you can see here these are all digital all of this local volume here i'm giving trying to give them useful name so here we have the Jaguar latest net net install image we've got a panther raw maybe i have a couple different images that i want to have here the idea is you've got a whole listing here which is sortable and I last modified date and you can actually use this to actually get an idea of what images you have on this machine all right i'm just going quickly across the toolbar it the two types of basic types of images we have our net install and netboot so you can click on these to actually do that walks we do that one second you can edit you can edit the image from here as well i'm not going to do that right now and as i mentioned you can import and export as well so let's see here what do we want to do so we're going to go ahead and actually just start to a network creating a network install here let's see here let's call this demo WWDC would give an ID another thing another feature that we add in here is the description right so what does in that image that I called you no image 27 a be I have no idea this is the Panther image please don't touch so you can actually put that description in their neck and put a more a little cook a little more content in there so what I'm going to do here and I'm actually not going to do this because this would take a very long time to this give you a feel for it is actually what we do what we do here is we're actually in a cologne this volume what I have here is I have a Macintosh I have this partition right here that I'd want to clone but there's another thing i want to do i know there was this keynote update that i wanted to add as well so this is how easy it is to actually go and create this so go ahead and I'm going to pull this package by avoiding all rights that here no you waking up there mmm maybe not there we go then we go go ahead and add that ok now it's not going to do it I can actually do this right now because again it would take too long but up that's done here is I'm now creating a network install image from a cloned from a partition I'm adding another package at the end like that another post install script I click create and I actually see it actually create one nice thing for you guys out there once and don't want to know what's going on excuse me there's actually log here the old on I you didn't have anything they're just going to take it away and we actually can see the log you can actually see the tools that we're using the operating system to create this so if you want to do it yourself just take a look at the log so that's the NIU networking and utility let's see here ok so the other thing I want to show you guys is the server administrator specifically on that boot again if you've been to the other sessions you've probably already seen this so it's very similar to the to the other services that we have available here's a netbook tab important important thing to note no longer is dhcp in that boot model together why did we do that I'm not sure [Applause] glad to hear that good feedback okay so here we are as I mentioned there's a lot of different pieces to netboot to get it setting up and running so here's the overview you can actually see we can you to get going or NFS running AFP going take a look at the logs here show me the logs tell me what's going on client to the boot from this is no one actually booted from this we don't actually have anything in here yet and here we getting to the setting this is really the meat of setting up the server what you're seeing here is that I've bound to a ethernet port I can say what I want the client date and images stored for this particular for this particular server but really the need of what you're going to be what you can be doing is managing what images you have from this server so here we are again you'll see exactly like the NIU this is the list of images that I have on the server here i have an enabled a of enabled a net boot as the default image so if you hold the n key down this is the image that will come from this server right we don't want to do a network install because I'd start installing stuff on someone's from this machine again you can enable the feasible enable here as well excuse me and also if you want to do disclose this is where you'd be setting that up sending this as well as well as spending which protocol you wanted to be served over so what this configured like this the process of actually firing up the service is pretty simple you click start can you wait a second and wait one more second there we go net boots being served up right now really simple really easy to use interface for a very complex problem we're trying to solve okay so um that's it for the demo spec slides okay thank you easy to use necklace you got to love it okay man is desktop the other second of our two of management technology I want to jump back is something I started with a little while ago we've got a variety of people out here and with lab machines and 35,000 machines and the fact of the matter is each of you has a very unique management policy some of you like I said I'm just want you know I just want to control their username and the password some of you want absolute control over it because your education and you want don't want your students having access to network resources or maybe some of the assistant preferences what a managed desktop does for us is for those of you attended some of the directory sessions what managed desktop does it gives us the ability to manage the Preferences on these on these client machines what happens is be a directory cert with the review our directory services we actually pull down these manage preferences to a local machine and then the operating system uses those preferences as the as the preferences for the for that machine important point here when these preferences to pull down the open directory they're cached so we've got these portables out here these portables that may or may not be actually on the network so the nice thing about this is that these preferences that you'll be setting and work with management will be showing you this in one second or actually going to follow these portables around it's really handy um the other nice thing is you'll see in the work week manages we have a reflexive alway to define a set of policies this is because all of you each one of you has a very very different set as a different policy so you can set policy for computers sets of computers in the lab you can set policies and preferences for groups so I've got this group of students or I've got these group of employees but need to sit in certain preferences or you can set on an individual user basis all those preferences when you set those and pull down the machine or composite is so I can set them up here with the computer list and the group and in the user so and again as i mention it's designed to support portable hardware one thing that i'll show you here shortly and i know this is coming up a lot of sessions one of the things that we've added as part of a managed desktop and work with manager is mobile accounts has everyone heard this yet ok so what mobile accounts are is what this does is using this managed desktop technology it actually gives you the ability when you send it account as mobile two actually cash the account cassia username as well as a network credentials this means that if i set up the user actually do with a mobile account this means I when I first login my credentials are pulled down my accounts pulled down there saved locally when i disconnect from the network i can still log in with the exact same network password right so you're out key folks out there he was one-on-one passively spurt for each computer each person this is a great feature for you guys so Nana's desktop provide standardized desktop configurations give the ability to manage system preferences control access to hardware to software network resources the ability to automatically provide networked home directories control the desktop automatically launch applications that log in there's a lot of pieces to this so what we're going to do what we did as part of Panther was a managed desktop with something which we introduced as part of a Jaguar and continue to support so we want to continue to refine the technology additionally those new preferences which has landed as part of Jack Panther so we need to extend it to actually support those and want stronger support for portables because there's a lot of you out there when a lot of your hardware out there is going to be portable and if you want to manage it you need the Technic the technology needs to support you so let's quickly go down the list of managed preferences that we actually manage and I'll go through these pretty quickly um application access what which applications do you want them to be actually able to to manage managing a classic environment what's how you want when you wanted to start up doc behavior how it shows up basically everything that you can everything you can do within a normal system preferences a new one as of a new one s of Panther is the energy saver settings you lab guys out there you've got labs that you want to start up at nine o'clock and you want to shut down at 10pm with this man is desktop this feature that new energy saver settings is now managed so give me able to do that in your labs as well which is a really popular feature thank you finder controlling to find a behavior internet preferences careful this isn't this is an imp answer why is this still listed here remember not everyone's going to Panther tomorrow right maybe they will who knows this is the preference which is something which is in Jaguar this manage preferences need to manage machines that are in Jaguar as well as Panther so what you're going to see when you look at our preferences for managed desktop is it's going to be a union it's going to be the full set of this so that you continue continue to manage your mechanical machines just like managing a Jaguar machines fall backward compatibility logging items auto launching applications media access control the media this is another popular thing in education you don't want them burning a lot of CDs so you just turn off the CD player mobile accounts which we already talked about the ability actually cash an account follows you around printer access quotas and then management system preferences maybe I don't want people to get to the accounts button so using this next I'll show you this in the demo they can actually turn this off or whatever preferences you want they're not available via in system preferences so let's do that let's actually show this off okay what group manager for the sake of simplicity what I'm going to do here is I'm actually going to just edit and locally so I'm just I'm not editing an ldap server here what I'm doing is editing a local that info database just for simplicity sake so I'm going to go ahead i'm going to create a group and this is going to be a new group called WWDC lab lab 1 go ahead and save that sucker alright so for the lab let's see what do I want to do to this guy for the lab you know I'm a very smart IT guy and I know that if you put the doc on the right huge productivity game so I'm going to force everybody in my lab to have a doc on the right because I can't all right ok so I'm quickly just to go quickly for these settings here that we have your what you can do for each of the settings that we're going through you can have it not manage you can have one once the difference between once in all ways israeli extremely relevant once means that this setting is pulled down once and it's sort of a breadcrumb you're trying to help out your user by setting up something so it's easy from for them to it and get around their desktop they can change it always means it's always they can't touch it and for this I'm going to make it always so here we go doc on the right good luck alright so we just did there as we set the dock of the rights or anybody within this group is going to get their dock on the right all right let's go ahead and create a user as well and so sort of will show um also accounts there we go so actually compositing of our preferences as well some of the creating your character around this called Ram alright so we'll go ahead and we'll make R and he's probably get a password give a name and a password and I'm going to go add him to the WWDC lab group and we'll go ahead and we'll set some preferences for this guy after we save it alright so ranch is sort of a sketchy character so what we're going to do here is going to manage some of his system preferences as well I don't want him to have account access and I don't want him to have expose because it's just too cool and he's not a cool guy ok so we'll go ahead and we'll apply that i'm not going to do is actually to log in to log in as rant on this machine here so shut this down and will log out no will really log out and we'll go ahead and login what you're seeing here is that I joined of work with the work group is at wwcc lab is telling me this is that you're going to be joining it you can actually choose to remember this so you don't get this dialogue every single time we'll go ahead and login and there we see it doc on the right hugely productive Rams so thank you when you'll see here is actually um you can't change it and she's not is because we made this a forced preference on here it's set to always when you go and you take a look at what he can get to can't get to expose oh my god what's he going to do and it can't get to accounts as well so this is a really trivial example but you can't get the idea if you have multiple work groups or lots of users or computerless and it's really easy to actually set these up and and deploy them to your users you're going to want to know about mobile accounts because it seems to be a very popular topic I would direct you toward the session tomorrow at nine o'clock manage developing for managed networks no all right nine o'clock session and they're actually gonna be demoing it that's their tomorrow so you can actually see that at work so let's log back in as admin and leave this for the next demo ok back to slides please ok so that was managed desktop ok last of the three at the remote desktop so this is a this is very different than the two technologies we just talked about today we already talked about it's a separate product it's why there's a box there's a big difference between these technologies this this product and the technology just talked about because alpha remote desktop is more of a real-time technology it's a separate product to actually do things in real time of the now is I would like to think of it one of the key features with apple remote desktop is the ability to to use these to use it on not just one machine but actually it's a broadcast to multiple machine that's a big differentiator as I mentioned is a separate product from Panther server and its really ideal for a small medium-sized deployments of max excuse me let's take a look at so what we got going on here so this is sample screenshot of a apple remote desktop what you're looking at is up in the bottom here we've got a list of the machines that we're managing we're interacting with over here on the right we're doing a multi observe looking at four machines at the same time something maybe you want to do in a classroom if you're monitoring what your students are doing there's a sending a text message and that's at the top is actually report that's been generated against this we're actually going to do a actually going to do a live demo of this in a second so let's talk a little bit about how you're going to use out the remote desktop system management copying files moving applicator well that's that's more of a software distribution but system management to Main Street making sure that you've got to making sure that you've got the right machines been profiling against them between Remote Assistance doing actual interaction with these machines via screen sharing subsystem profiling is one other big thing we're doing a asset management in software distribution again installing packages over the network doing all sorts of doing all sorts of things it's it's the Swiss Army knife that's what I always think about alpha remote desktop there's a huge amount of things you can do that when you sit down you take a look at it there's just a huge amount of what I call management verbs that you can do with this application and we need to show you a bunch of those in a second first um what did we do with a rd or apple remote desktop this year first off we M had two releases this year we had the apple remote desktop 12 release which was out last March incremental release but we did add some key new features the ability to set the network startup disk again utilizing net food and network installs the ability to do that so you can quickly repurpose a large set of machines to a different disk image remote software installation the ability to broadcast packages to what large side of machines as well as and it makes it really easy to auto auto update prior versions on the network that was one release there's another release so we actually did something with panther and those of you who've gotten your CD you've installed it and taking a look at it in the sharing panel there's a noodle check box alpha remote desktop what did we do it we give you a free copy of ard Apple in Odessa actually know what we did is we actually there's two pieces the apple remote desktop there's the agent those are you familiar with the product there's the agent what we've done the agent and there's the admin administrator the administrators the console that you look at what we've done if we built the agent in the Panther the number one the number one complaint people had about apple remote desktop it's hard to configure I better go visit every single machine installed the agent make sure you have anything it's built in every Panther server and every Spurs my Panther has a self into the product so you click well actually show it here in a second so I'm what I'm going to do now is I'm actually gonna bring them Chris Norman he's the up remote desktop engineering manager welcome ok so I'm what we're going to do here is we're actually going to we're going to do a little scenario we've gotta wear a Tai Chi administrator and we're actually going to do some management of our machines let's go ahead and a fire up ard out the remote desktop and Chris was going to go ahead and he's got four machines in this workgroup here so he's actually to go ahead and add four of these machines here that's probably wondering why we got this big huge pile of portables over here we've got a wide variety we've got a 17 inch powerbook we've got a 15 inch we've got a tangerine on we got a lot of hardware so he's go ahead and add those there add those machines it was ok so unless first what we want to do is let's say we've got a problem with one of these machines so let's go ahead and actually control one of these machines so what we're looking at here is actually controlling one of these Pat one of these portables up here so I can get an idea take a look at more info actually start to triage the problem okay looks like we have a problem with our IDE all right so um this is great so you can actually you know remote control it's a very handy feature the other one that we showed in the slide before was the ability to actually multi observe multiple machines so go ahead and we'll do all four kind of handy so the first question is going to be well what I've got 30 machines that I'm observing so when you get to modem more than four machines which it actually deals you'll start cycling through them it's over there are six there you get one two three four and then its cycle to the next two as well one of the nice feature size but we put into ard 12 was the ability to actually jump in and actually you look at one of these machines click on that boom you're right there and then pull it back great okay so I'm sort of a finicky IT guy and I like my machine names to be a certain way and right now they're all set it looks like english lab actually I'm going to give it a different name but again we've got to be thinking about multiple machines here so what we're going to do here is will actually give it a new name math lab oh that's right it's math lab now I forgot completely you see how what you see here it's happening if you just type in matlab and each of them this actually auto incremented and to be Matthew's did a massive change of all the names right there but again be thinking about 20 machines be thinking about 50 machines here so um next up we're going to do a little asset management I'm going to take and go ahead and do a system info report against a against these four machines and he's going to go ahead and he's selecting hardware hardware's has a slight filter on these where you saw there's a huge amount of information it can actually pull down so he's going to pull down free just a bunch of hardware attributes you wants to pull down and there you go report right there it's sortable you can move two columns around if you want like things next to each other but the other thing you might need they'll do is you might want to actually report on these so what we're going to do now is actually going to export it to a file so there he goes he just do it to a known format it's just out to the desktop there you go right there again for machines but imagine this is 400 you've just done all this work from a single machine alright so um the next thing we're going to do is actually we're going to actually push some bits on to these machines chris has a thing called developer essentials on this machine right here what he's going to do is actually going to go ahead and deploy the set of Miss set of information to this machine's what you saw there is you just drag and drop it to the set of machines it's asking right now but where he wants to put it and it's the same relevant location same relative location there it goes haha already there so we're going to replace someone through there and it's going and starting to copy them you can keep an eye on status you want any information but what's going on with any of these machines I could find her they're all there okay so next thing we're going to do we're going to UM one of the things we have is there's a lot of software updates coming out all the time and one of the things you want to do is you want to take these software updates you want to push them out to set of machines so what Chris is going to do now is just going to fire software update up and you're going to pull down a small update rather than installing it to this machine what he's going to do is actually going to save it locally on this machine and this is something which is built in a software update right now so what you're seeing here is we're actually pulling down an ipod software update coming down live off the network right this very second rather quickly i might add okay and what we're going to do with this when it can when it's done coming down is we're going to actually move it onto these machines using one of the new features an apple remote desktop 12 so what he's going to go ahead and do after he moves it into the finder is actually going to go ahead when he gets to apple i'm going to us up eventually there we go okay so one of the new features is actually install a package so again 50 machines 100 machines what we want to do here is actually going to do in the stall there keep an eye on the status first off it's copying and it's broadcasting out to all the machines and then if you keep an eye on the status what you're going to see and it's installing it nice thing about this and I'm while I'm not sitting at one of these portals right now I'm not going to see anything it's just going to a demonically install for me right there and and once it's done and you'll see the each of these are different machines or a different processor speed how they come back we're all done we've installed I'm guessing those of the ibooks okay okay still go in there coming back one more and we're done then we're going to do is we're going to actually go ahead and reboot the machines because we can yeah still going someone's still installing all done set the tangerine okay I'm go ahead and reboot you're going to hear this noise here I'm sure is going to be very familiar they're coming off line and sounds good so what we did there is we just did it again a small example of doing some management with ard apple remote desktop and showed off some of the some of the verbs we have built into the system there's a bunch more and i encourage you to take a look at that and i also it should be a lot easier for you to do so because we actually built the agent so thank you Chris okay so that was the a tap remote desktop demo keep your eye on this space there's a lots of fun things happening in this space so um wrap up this is this is this is a holy grail demo that I would have loved to give you guys if we had the time to actually be able to do it what I would have loved to do is actually pull it up do what you all do all day is pull a new machine out of a box set it up hold down the end key have an automatically network installed that I've that I built previously just start to install automatically have the network having set up on that machine for you so you don't have to do anything other than hold down the end key so when the user actually gets the machine they fire it up they're just sitting there at their login window they can use their name password and that you didn't have to do anything other than build that one image for them I think I'd be a really compelling down when I think one of the things that you should know now is that using these technology able to have the ability to do that so key points that we have I think what we're doing is we're working on the best tools and technologies to manage McIntosh Apple Macintosh Hardware I think what we're showing off here today is we're showing off that they're designed for flexibility because again Evan all of you five thirty five thousand all of you have a different management policy and we need to be able to be able to provide tools and technologies for you able to do that and again these are built in to Panther and Panther server so it's already out there and I encourage you to give them a try just so you know there's a lot of other sessions which actually support us directory services relative to manage desktop it's really important I realized a lot of these have been it may have already occurred so um I encourage you to look at the slides or a review of review these building applications for managed networks will be showing off mobile accounts them on that tomorrow that's tomorrow morning and I am authentication again this already occurred but it's something I encourage you to take a look at here's our contact information if you want to come find us and [Music] here's some great resources the resources up there what I'd like to do now is I can invite some of the best of the team up here to actually come up here and add answer some questions for us