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title: WWDC2004 Session 605
framework: wwdc
role: article
path: wwdc/wwdc2004-605
---

# WWDC2004 Session 605

## Transcript

Kind: captions Language: en oh and welcome thank you for joining us today I think you're going to find it's a very useful session especially in your market where you need to do backups my name is Chris bloodstone the senior Enterprise Alliance manager and I manage all of our backup vendors here for Apple computer so let's get going have you ever had this happen to you back in 1996 I work for Oracle and we had this proc that was called oracle card does anyone remember oracle card all right well anyway I was building this presentation on this mac so I could go to a show similar to this and as I went to the show late night you know you're doing your coding work or getting your demo set up and boom my hard drive crashed like three in the morning on a Thursday night you like great so literally for the next eight hours it had to recreate all the material that i had and sure enough i didn't have a backup so for me as an individual for doing a presentation eight hours was difficult or not but an enterprise it's absolutely critical that kind of time for an enterprise can easily represent millions of dollars of cost to you and your enterprising your business that's why it's absolutely critical that you have backup so some of things going to talk about today some of the backup trends that we're seeing occurring in the market today everything from regulation compliance to the types of backup windows that we run into also what I'd like to talk about is our backup market segments what we do is we kind of look at the whole market and said okay what type of backup needs to our customers for Apple really need and I'll talking more detail about whether it's an individual system a laptop a powermac a powerbook all the way scaling up to large sand type deployments like that our xn product line so the goal of this session is so that when you get done you'll have an idea of okay what kind of backup solution can I use because there's a number of vendors out there available for you as well as find out what solutions work on the platform today so before I dig into all of the backup materials like to cover a few terms first the first one is fibre channel fibre channel is a technology for transmitting data from your computer service across your network so it's a communication capability it's really great for fibre channel when you have like storage devices that are hooked up to the network which kind of leads into the next idea which is called raid redundant array of inexpensive disks or sometimes they're called independent disk because it says on the screen the idea with the rate is that instead of having a single disc which has all your data and it could fail you set up a ray or a number of those disks and typically you want to do that for a couple reasons first of all you want to do it so you can get performance so instead of reading from a single disk you can read across a set of discs and be able to access that information very quickly also you want to do it for our fault tolerance so in case the drift goes down you either have replications of that data on the disk so you can get access to it we're not going to really drill down into the raid today like the root different raid levels we have a great session on xserve deployment and for radix sort of raid deployment that you should definitely be checking out and we talked a great deal about that also there's this concept of network attached storage right so what you do here instead of taking your hard drive storage like a raid server and attacking it to your departmental server what you do is you break it away and give it its own independent network address the advantage then is that your applications that are running on the server don't have to compete on the processor with your disk access so by separating and putting your your data on the network it makes it much more efficient for your server to get access to the information and still have access to the stat in a very fast and efficient way which leads onto so you've got this network attached to storage area networks this is a network that oftentimes based on fibre channel they can be some other technologies where you have multiple disks that are on your network talking to multiple servers that are also on this high-speed interconnect technology which so that's what a fan is now that leads to what's called HSM hierarchical storage management what that does is it says ok now I've got these discs on my network how do I manage the migration of that data from one set to the other and that's what HSM tries to address is okay how do I manage it which leads to the last term ilm information lifecycle management and that's managing the whole stack from birth of the data when it's created to its obsolescence when you no longer need it you could actually safely delete it and move on so those just want to make sure you understand some of the terminology that we'll be covering today in our presentation storage requirements anyone here have stock in a world com okay because of those types of scenarios that happen in our market we have the sarbanes-oxley Act and what that act says is that for four years you must keep all of your audit records so if you're a corporation you need to keep those records for four years well then it gives you in more challenging in the pharmaceutical life sciences let's say for example you're a pharmaceutical company that does viagra well the company that runs that product has to keep the information for that product for an additional five years after that product might have been off celeste and moved on so they have to keep track of that for example financial services if you're a broker in the financial services organization they're required to hold onto the information to the stuff that you've been doing for literally the life cycle of the entire company so if you're a Charl swath for example you have to keep track of all that information as long as you exist as a company moving on the health care a lot of the health care regulatory requirements is that now you have to keep records not only till you're 21 years old like if you're born in a hospital they tracker for 21 years but even like five or six years after you passed away and gone on they have to keep track of that information and who can forget OSHA so if you work for OSHA let's say you're working with toxic substances theylor they have to keep that information for 30 years even after you moved out of OSHA so you can see that these types of requirement is creating an explosion in what we need for storage capability companies like IDC and stuff and forecasted it's at around sixty four percent compounded growth based just on regulatory compliance needs so as you can see from a petabyte perspective that's morn more data that you have to keep track of in years the compounded you've got these backup windows that are getting smaller and smaller so what you see here in this chart is okay based upon the type of tech to take technology i'm using it takes a long time to back up a terabyte so even if you're doing like disc the disc and i pulled some of my good back up vendors here you're typically looking anywhere from two to four hours depending on what kind of throughput you can actually push through your fibre channel network so that's just the back of a terabyte so you can imagine as you're working in high video demand type environments the need to be able to shrink that back i'm going to be able to dress it effectively so you can still get access to the data you need and safely archive it so now what I'd like to talk about it's what kind of architecture so when you're thinking of backups there's a number of ways you can actually create it I picked for the ones that are probably the most recognized and most widely use in enterprises today the first one is just a regular backup server very very straightforward what you see here is you gotta x server right X an xserve g5 talking to the fibre channel switch connected to X serve read into a tape library so very easy to back it up goes through the server takes it from the tape from the hard drive pops it in the tape very easy so this actually makes a lot of sense right you kind of got this one-to-one relationship so people can kind of wrap their heads around it and get that get the fast back up because you're going directly from one medium to another it supports these automatic tape libraries which everyone really has to have to be able to get access to your data and really have a relatively fast recovery because you have this nice bandwidth it's dedicated to getting access to your data and backing it up however there's some problems with this type of setup for example your backup resources it's not really really good use right because you're not always using the tape library and there's actually other methods that allow you to get better use of those resources and honestly it just doesn't scale you can't afford for every you know three or four rate boxes be able to have a single tape library it just doesn't scale well and the other thing that you've seen the half of exceptionally large enterprises is that each administrator for that server becomes their back person so you end up having a lot of administrators backing up their own servers so if those administrators are heterogeneous in nature you know Apple Linux etc then what they end up doing is they have to be specialized on their own specific server which kind of led up to this idea of backup client this is probably the most popular and most well-known so the idea here is that you take your backup client and in a backup server the server talks for the client says okay today is Wednesday at noon trying to take all your data and put it on the tape library so it's a nice very easy disk to tape type of backup scenario this is great if you have a ton of different operating systems in your network all of my vendors here have client for not only on our platform but also across all the different permutations I've talked to some that have it up to 60 different operating systems where they have client back up so that they can actually get access to their clients and back it up to the server so generally you have good performance right depends that depends on how fast your actual network is that your backup server is connected to your backup client that really defines it and it's very easy to add new platforms right because all you got to do you call up your vendor you go hey I added XYZ box I need to get a client for that they put it on there and it works within your existing infrastructure that's why it's so popular but there's some problem right for example if you have a large backup and restore or a large back with window like we saw on that earlier slide for backing up just a terabyte it's a little hard to get it timed up right and then typically what you want to do is this thing called multiplexing where you're writing the multiple tape libraries at the same time because you get you're trying to backup many people in a similar time frame like overnight and it really doesn't solve the problem these large backup lenders if you're backing up let's say five terabytes and I kind of hard to do that with just tape backup which led to the evolution of what's called disc the disc the tape which probably a lotta you heard about very straightforward concept so what you do is you take your backup client and you back it directly to disk very quick very efficient using a maximum bandwidth there and usually do that a more periodic basis and then as your data gets old you know like an ilm type of technology or gone okay I no longer need to keep this on my desk because you know I've had it backed up for a month I'm probably not going to look at that data when I just go ahead and archive it and archiving is definitely very important because when you archive it that's when you usually take it off site right so that way if there's a fire or there's some other kind of physical danger thing that happens to your data you've got off-site storage you can get access to it so that's typically would you do this disk to disk the tape what's really really good about this is you get this centralized administration all right you don't have the problem where you have a bunch of different administrators managing a bunch of different servers you generally can reduce the number administrators you have focus exclusively on backup it also gives you easy access to this critical data so for example if you're doing a back up every day or every hour or every half a day right you can get access to the data that you know you actually do in the file I need to go get that information and I got to put it back on you know you're able to do that pretty easily it also takes advantage of the great throop but you can get to your dish alright so now you're getting just the dish you're taking advantage you're not being slowed down by doing your archival back up and then you migrate the data right as it gets less expensive media so instead of singing it on your drive you can actually put it up onto your tape there's some challenges obviously with that right so the more moving parts you have the more complex it becomes it makes a little bit more of expensive solution and because of all those things it's in to create a little bit more overhead although you have fewer administrators a little bit more overhead managing that so that kind of led to the next thing that we see a lot of us what's called land free and this is important the problem you'll see with this with this to tape is you're doing this transfer of data over your network where you can create these conflicts right so if it's you seeing network you're doing normal network activity and you're also throwing all your data crossed for backup you kind of create these problems that's why you see things like land free so in this example using something like an X and solution you see that we map the drive on your ex or frayed to an xserve all right so it's now mapped is a regular dr your clients hit that server access it just like they normally would then when it is a backup it goes through then that network so you never touch this what's called land free you never push the data through the land you're always pushing it directly from the server within your fibre channel fabric great very very fast in the most efficient right because you're able to take advantage of this really nice dedicated high bandwidth communication get your data to the appropriate area get the advantages of central administration and it's a great use of your backup resources right so now you're using your fastest network for your data and the most efficient very some of the other ones a little bit more complex a little bit more expensive and more overhead your administration but it's a trade-off right because you get that better performance for your data so as you see here we have a whole slew of backup vendors and some of obviously recognizable ones like a legato of veritas that even great people like backbones CA Quint x todas group dance a tempo Archer we're avail all the different vendors that we've worked with so what I do here in this next slide kind of give you an idea of the different types of solutions that are available so for example everybody's got clients right and we have a lot of vendors here now they see they see the light they get it to get okay great Apple has a lot of storage we need to have more server solutions available on the market so that's why you see a whole slew of guys over here doing betas but today if you need to divide basically have three vendors to have a production solution available today Vance Poulos and SGL so I want to kind of give you an overview here's the different types of architectures here's why we got to be able to back or dad and why it's critical so now what I'd like to do is introduce a few of the guest speakers that I've brought when we look at the market we kind of broke it down into three basic groups we get at one end where'd your cost is the lowest in your complexity is the easiest its individual workstation right this is your laptop this is your desktop you know the need to back up your own individual one and then it comes a little bit more expensive and more complexity you access to small work group these are typically departmental level or small group levels it's like what we do in my own organization I have my own little server it backs up about five or six of us and you know it's that workgroup server solution so they need to keep a building it's a really high end for corporate if you're backing up terabytes of data and you got it much information across different areas all over the network that's when you need it which leads me to my first person like to bring up from dance retrospec and I'd like to introduce patli hi Pat welcome thanks thanks very much appreciate it thank you so dance was founded in nineteen eighty-four we started out in the Macintosh and we ship our first Macintosh backup product in 1985 was actually for an iomega product called the bernoulli box with anybody remember back that far we've been in the back of the store industry for 20 years we have to tus patented technologies one of which I will talk about later and more in depth and we've been working closely with Apple for many years we've initiated a number of server backup programs of them are a number of apple first over 3 million computers worldwide have purchased licenses of retrospect protecting their data today and we partner with many leading hardware vendors for example i mentioned i omega earlier back in 1985 we're now partnered with them today they announced the rebbe drive their new low end tape replacement one of our prices on a little bit and we also bundled for example with the new exabyte vxa two firewire library which if you haven't seen yet you wanted an easy connect solution go take a look at it firewire interconnect perfect solution for your xserve today and we have a product line that ranges from small home offices of a couple users to large departments and you know a couple hundred users the one thing we focused on is making sure busy an easy to use product most people aren't back of administrators that are dealing with us they want something they can install and get up and running within a few minutes most customers can install retrospect start their first back up and start protecting more data than five minutes of install we think that's very important in this market we're not stopping being easy to use it's also flexible we support a wide variety of backup mediums we support tape which has been the most popular backup media to date for small medium business and we support it whether it's connected via firewire a scuzzy fibre channel you name it we also support hard to back up which is very key for either low end or even high-end customers and for customers who need off-site backup needs we also offer ftp backup we have backup signs of support Macintoshes whether a certain system 7 max running power pcs still all the way up through the latest Panther clients Linux clients or Windows clients one of the things that we focus on is that intelligence we understand storage you shouldn't have to understand all the complications we should handle this for you one of the things you have is called progressive incremental backup and what that does is it allows you to say I just want you to back up this set of computers and i'm going to say dubas progressive back up the first time retrospect backs up it automatically backs up everything the next time only backs up the newer changed file since the last backup to a particular set of media and the reason a particular set of media is important is that you want to have more than one sort of backup media if you're relying on once the backup media to protect your business and it's in the building and something happens you don't have a backup if it gives away with your building going away you don't have a choice so you need to have off-site and on-site backup sets by actually keeping track of your on-site and off-site backups differently we can give you complete protection for both sets that's up-to-date and current so you can restore from either set without having to worry about it the other thing that's intelligent about the approach of progressive incremental backup is that we have single instance storage everybody in this room I look around I see a lot of bright apple logo facing in the eye from your power books and I books that means there's a lot of people out there whose data is not on a server they need to protect it and the important thing about that is there are a lot of common files and use what happens if we all have microsoft office installed do I want to backup 10 copies of microsoft office across the network no I want to backup one copy and the other nine I should keep track of so I can restore them retrospect does that we only backup one copy of every unique file in a particular backup set it saves you space and time and it makes it more effective for your backup media security again multiple baseline backups are key if you don't have multiple baseline backups that means if you're doing incrementals against one full backup and you lose that full backup your incremental are useless against doing a complete restore multiple baselines are key and protecting your entire network and barefoot complete verification by default we do bite for bite verification of your data because if there's something wrong between writing the data to disk tape optical and we go back and don't need a bite for bite there's no guaranteed was written higher percent correctly personally I was backing up to disk recently and I had a bad firewire cable on my personal backups the verification pass caught the problem with a bad cable and showed me the files that were corrupt verification is key to your backup strategies and tell the more important thing about intelligence is one of our patented features is called backup server and the way to think about this is its policy based backup you tell retrospect what computers are most important how often do they require backup do I need to back up these machines once a day once a week once every three days you determine that what day did you want to back up if you're backing up there's no books you don't want to back up their systems because you can easily resist and reimage them from your systems but you may want to back up their users directories but always exclude their cash and mp3 files because those are not files that are important to your business may be important to them but it's not important to running your business and you too much backup media can be used and when your backups can run whether they can run all day or they can run at night once you tell retrospect those things retrospect will manage the rest we automatically prioritize the computers most of need a backup and batch them up first so I'm on the on the road for a week and I come back in the office and I haven't been backed up I will automatically be backed up as soon as i connect to the network within a few minutes it's going to find my computer back it up because I'm the backup and computer most in need if I'm rotating between multiple sets of backup media it's not a problem let's expect will back up to the available media on the computer at the time of the backup you don't have to think about do I have the Monday tapes here or the Wednesday tape here you just put in the media you want to back up to and let respect will manage that in another key important fact about this is if a problem occurs during a backup a LAN segment goes down somebody turns off their computer or anything like that retrospec well note that backup didn't complete and prioritize that computer for backup at the top of the queue so next time it finds the computer on the network it will start backing up again and it will continue the back up from where it left off so you have to recopy everything it's really key and managing your backup time this automatic error recovery and moving forward on your data well we're talking about backups today it doesn't matter about backup Chris's story told you a lot and you'd be able to restore the data and retrospect was designed to restore your data the most common restore we see from years of doing this is that people need to restore a few files because that's the common case oops I made a mistake i overwrote my budget excel file I've committed to save how do I get this data back it's not a problem that respect allows you to search for a wide variety of criteria I can find all excel files created by Chris in the last two weeks and it will go and just find those and all my available back at media easily in one place it's very key to help you narrow down your search for your important files but when disaster strikes that you care the most about restore nobody ever wants to think about it but it happens retrospect has what we create snapshots which are basically an image of what the computers like every time it's backed up so every day assuming with retrospective progressive incremental backups the first day do a full backup and then we do incremental backups every day since then we still keep track of all the files that have been moved renamed delete it on the computer at every backup stage so if I need to restore my computer after multiple incremental backups to three days ago because I either deleted some system I got a virus or I had an issue like that you tell retrospect restore to that point in time three days ago you know will restore that computer to exactly that point in time at the time of the backups so if I moved renamed or deleted files they're not going to come back and I restore if you've been doing restore some other traditional products which do full of incremental is that don't track the state of your computer when you do the restore to that point in time you're going to get that file as you moved renamed or deleted you don't want that you want you to computer to be back to the exact point in time it was and to help you aid in that worst case scenario retrospect includes a bootable zest recovery CD that you can boot off the computer up a CD do the restore and make your life easier without having to first reinstall the system so thank you very much for your time tomorrow we'll be in the enterprise lab I tlab you have any questions from nine to two pi remember correctly it's like breakfast nope anymore and thank you very much thanks that so now what I'd like to do is introduce our next featured speaker who from our toeless group that they target their solutions called brew answer it back up for story Philadelphia does agree makes sense kind of name for your product and you can see that they're targeted pretty much in the middle although almost all of my vendors here can scale from their simple to the high end I was trying to get them you know to look at okay what's there what they're known for and so without further ado Tim Jones hi kam welcome thank you hey are we there did I break it okay um brew is yeah we've got a good back up some brew has been around for going on close to 19 years now we have been a strong contender and a strong player in the UNIX market space because that's where we came from we grew out of Motorola technology in the middle early 80s and we've worked their way onto just about every UNIX platform that you can imagine and if any of you guys have got a UNIX platform that I don't currently have a copy forth you'll give me an ssh login in 30 minutes we're there we we picked up OSX and started supporting it in 2001 based on some requirements of our existing customer base we have solaris users and AIX users and hp-ux users and Cray users that we're bringing OSS OS x boxes into their environments and they said hey why can't we use brew to back those up too so we got the calls and we started taking care of it our team does one thing we do backup and restore we don't do crystal are we don't do database reporting we don't do games we don't do word processors we partner with every major tape and library vendor running out there some of them you know something you don't know that there are just literally millions of existing licensors how many people have ever use an SGI box well if you've done a system backup you've used brew how many people have ever used Motorola's back in the old days when they were using the 88,000 well you were using brew some of the older Linux installs from folks like red hats and those guys included brew in the actual operating system and again like I said all we do is back up one of the most important elements that Chris hit on is reducing that back up window how many of you have four days to perform one backup we got one hand back there I didn't think I was going to see many hands there simply because we don't we need to get the data into its backup environment as rapidly as possible and be that stage on disk is Chris mentioned or onto tape whether it be a standalone or a library environment we need to reduce the amount of time that that operation requires the thing that brew brings to the table here is we provide very high throughput rates and very low CPU overhead primarily a good example we have users that are constantly using brew and multi-drive scenarios where they're backing up to and streaming data to multiple drive simultaneously and on a 1.33 gigahertz xserve our numbers look like load factors of about point four with cpu utilization of about twenty two percent what this means is that while that backup is going on you're actually able to continue doing useful work we do our verification quite differently for most others every 2 K of data that we pull off of your file system we apply a 32-bit checksum to the result is when it comes time to do a verification of the data that's on the tape we only need brew and the tape we no longer need your file system so for those of you that are doing live back up with live verification we just sliced your backup window in half we incorporated just two disc capabilities directly into our current Bruce server product some of you have come by I see some faces out there that I recognize when I cover the light and one of the things that we've done is we've added this technology right into the product native you don't have to buy it as an add-on because we realize again we've got to reduce that back up window to help you be successful in your administration tasks by writing to disk two things happen first of all as Chris said you're getting just to the speed your only limiting factor is your network infrastructure but in addition if you've got lots of clients out there if you're backing those clients up to take those clients are having to take turns you're backing up one client it's finishing your backing up the next client is finishes and so on with a dis stage environment all of your clients can backup asynchronously limited only by your network bandwidth if you're dealing with systems where you've got 100 or 200 megs of data that changes on a daily basis an average incremental backup can take as little as 10 or 15 seconds so when you when dealing with staging so when you look at it from that perspective all of a sudden now this work group stage backup window has just reduced itself dramatically finally as Chris mentioned the next thing to do with stage data is to put it onto media that can then be stored either safely on-site or off-site as Pat was mentioning the key there is again how do I do this without interfering with my daily work schedule well because bruise upstaging occurs between simply the server on which the server application is running and your tape library again the rest of your network backup environment is not involved at all so you're not you can do this at your will it doesn't matter and again because of bruges low fingerprint and our footprint and low overhead even the server that we're running on does not recognize a serious impact with that operation finally on the upstage when we upstage that data from your stage disk to the tape drive we actually replicate the data into a tape backup as if you wrote it originally to the tape this means when it's time to restore our clients data it's a one-step restore you're taking the data from the tape and returning it to the client there's no need to restore the upstage environment to the stage disk and then restore to the client we are about ninety two percent POSIX our core engine is just a whopping 290k on OSX the eight percent that's there that's not POSIX applies to supporting OSX tape I o OS x disc record utility which will be coming in an upcoming release the utilization of special features for some of the special os's such as PTX and I Rick's and these things where you have to take into account the way you allocate memory for certain things these are the little pieces that are specific to the various OSS but that makes up a little eight percent of what we do this means this is why I was not joking when I said if you can give me a login in 30 minutes if I'm not on your platform we will be we provide unique mechanisms to prove the backup as I said every two king of data that comes off of that file system is checksum when it leaves the file system because between the time that at least the file system and the time that it hits the input buffers on your tape drive there are a number of places where corruption can occur because we check some at that early we can tell you very rapidly whether or not you've got a good backup and we can tell you down to 2k within an existing file on tape whether that data is any good the key here is in the event we run into a problem take media flakes how many of you have never had a tape problem take media flakes alpha particle alien abduction coffee spill I you know nobody's figured that one out I've been doing this since 1984 and if somebody can tell me I'll be happy to help fix things but because we're able to do things the way we do it in the event that we run into a problem on tape we continue to seek well first of all we try to reread that problem area five times before we continue and we seek past that point to the next logical header on tape and we continued restoring your data so even if you run into a situation if any of you have ever used tarted will back them tried to do a store and been greeted with something that said tar take bio read error well you're not going to see that with brew well unless the tape really is absolutely bad and it can't be accessed finally cross-platform i mentioned all the platforms that we're on the one other thing that's important about that is because we utilize the same tape io layer for all of the platforms you can take tapes that you backed up on SGA SGI you can restore them on OSX or you can send them to somebody with ASCO box or you can send them over to a linux platform or a solaris platform or any other platform and we will allow you to restore that data intact we take account things like big Indian versus little-endian byte swapping if you've ever used cpio because you needed to move data from a big Indian system to a little Indian system you know you have to add special Flags brew recognizes those changes and takes care of all that for you so when you get into that area we've taken care of it we are highly extensible hey that should have been highly Christmas we are highly extensible via scripts and compile compile wrappers brew as i said is 290 k you're able to take that and combine it with whatever language you want to use cocoa carbon java TCL TK python with TK inner real basic it's your choice you can put your own wrapper around brew and make it do things that you want it to do but you don't have to worry about how we get the data to the tape or back from the tape or to the stage environment as developers if you're interested we can talk to you because we actually provide that 290k kernel as an OEM product and we can help you build back up into your application brew understands and supports all UNIX and mac OSX elements now how many of you saw the tiger keynote how many of you know what an ACL is well guess what brew 17 dot 0 which is the core of our current application platform does not support Tigers ACL however in about two weeks it will we are thank you we are compatible with OSX or less than 15 through the latest stuff now I did a naughty and I install tiger on my laptop and we'll see but I have very good feeling that we are not going to be facing any problems there we left the UNIX layer of OSX to provide that small footprint and high performance with low overhead we utilize the scuzzy standards the standards for tape SSC and for changers smc to ensure that whether you're using the smallest firewire device or the largest fibre channel or scuzzy library we've got you covered we don't also charge extra for those types of pieces so if you've got for libraries you're going to pay us one price for a product and like I said we support all scuzzy all fibre channel all firewire and USB devices natively no additional drivers so and i also forgot of course one question that comes up yes we cover your resource Forks and all of your finder info so if it was positioned here on your desktop when you backed it up when you restore it it's positioned here on your desktop so that's it thanks very much and unfortunately I'm not going to be available tomorrow at the lab but you guys can visit us and Chris we've got information on the web for how to get in touch with us here to be into the show all right great thanks for Thank You temperature alright so now you could see some great solutions from Hanson toeless group so now we're going to do is look a little bit more at what we call the high-end corporate and market and to do that we have backbone even though I spell does name wrong sorry about that its v8 k but anyway I'd like to introduce today Andrea bulls the senior director for strategic alliances or backbone thank you Chris welcome let you down thank you this is a partnership that began almost a year ago today I was approached by Apple and they sense a growing demand in their core customer base many of you have been with Apple for some time an explosion of data is led to requirements that just simply weren't there before requirements that range into the multiple multi terabytes and certainly we've seen that over the past few days seeing that and the visitors have come by and the conversations I've had in the hallways more and more customers are looking for us to help them reduce the complexity so want to put a timeline here and part of apples moving towards a UNIX base is certainly in line with where we come from our heritage is out of Bell Laboratories so we've got strong UNIX heritage when Chris mentioned companies that are crazy enough to support 50 60 different operating systems that's us we're all about customer choice and one of the challenges in working with with Apple was understanding a market without delving into a huge business case it's just not part of apples cope corporate culture so we I went in I developed a case along with Chris and the any Apple team and I'm proud to say that success to us and we announced our beta look look to me like 30 customers maybe 30 to 40 customers would be part of the backbone that vault beta today we have a hundred and twenty customers signed up we've got major research laboratories in Europe we've got two of the most prominent universities in Texas one of the Ivy League universities actually wrote us a p.o based on screenshots and what that tells me is a there's pain out there they want they want an alternative to there's excitement there's a lot of excitement about what Apple's bringing to the table in terms of xserve raid in terms of X serve it is absolutely killer product I've got engineers here on sites that are seeing some of the exterior for the first time enter enter pumped up so that's that's a lot of fun for us you know we're proud to be a part of it Steve Jobs featured backbone in his keynote and I after I have to say I grew up and I followed this band around the Grateful Dead and and I don't know of a more loyal following you know you look at something that back in the day that Jerry Garcia would espouse and certainly people would follow it and when Steve Jobs put backbone up there in the January time frame during is keynote 25 calls the next day 25 in how do we get part of this where is the beta a lot of excitement on our on our end beta is active so part of my call to action to each of you today is please visit the backbone site bak hbu any free beta program its ongoing and also includes support for oracle 10g so that's a big focus for us is not just a standard backup but we have an application layer and are available to support 10g awesome mysql so big focus there for us you know again when we built in that vault we built it back in the early 90s like a lot of products however we took a hit and in the mid 90s 96 97 we rewrote it from the ground up to take advantage of networked storage environments a it's got a very easy to install GUI driven product but also it has a modular architecture an architecture that allows us to design and develop very quickly so in the case of oracle 10g 40 s pen we're talking about weeks of development not months like some of our standard competitors veritas and legato and the incumbents have a much longer rolling development cycle disc the disc you've heard about it a lot i'd be surprised if most of you aren't experimenting the next step is taking a look at a virtual tape library virtual disk library and it allows your disk device to look like a tape target when Chris talks a little bit about the growing compliance needs this is a way to begin setting yourself up for that a way to migrate off the tape and do it effectively and also naturally as you heard recover quickly so again I think you know if I was asking you to take a few things away from this robust this two-disc capability and also a broad choice in the application side you know again we don't see that there should be a trade-off moving to OS 10 we want give you the ability to run oracle run mysql and do it on your time i want to put a sample graphic up here just what it what a standard we call that acne engineering might look for again hot backup that would be your Oracle MySQL we've been doing this for a long time and you know I will also want to point out we've supported freebsd in the past the first was a pretty clean port you know I point to a customer that I spent a lot of time with down the peninsula and that's yahoo they chose their a large freebsd shop they run a lot of mysql for those of you that aren't sure whether mysql is ready for the enterprise environment i'd urge you to think again i think many of you be surprised it's coming a long way coming fast that's 18 data centers across multiple continents and again their run it on freebsd so i think that apple and moving forward with OS 10 has picked a winning winning platform and you know is staying with their mantra which is all about reducing complexity from a backbone and apple standpoint we share that as a common vision taking more and more complex environments and making them symp you know easier and easier to implement one thing i want to come you know for you to come away with is a weird company that's easy to do business with we have a sales model that's entirely indirect so you know whether you want to pick up a partner in the form of apple and purchase met ball through the istore or if you have a common VAR that you're already used to doing business with so i'm going to take care of your needs we're there to enable them back one of the company is entirely indirect we work with our channel partners we work with OEM which is apple and key is vs which is Oracle MySQL sybase and others so again i'm looking forward to the Q&A portion of this session encourage you to throw some questions our way and again want to thank apple and chris for having us here thanks a lot [Applause] good job thank you already that number our designated hitter I guess you could call actually it we've also invited another one of our vendors a tempo who also has a solution targeted up here with their product called time navigator so I'd like to welcome Randy Batterson director of strategic alliances come on Chris all right thank you well I'd like to kind of kick everything up and just give everybody an idea about who a temple is and what we do basically the company get this right here I know it's going to do that first time for everything but basically a tempo has been around for 12 years the company was founded in nineteen ninety-two we're actually duly located we've got a facility in Paris France we also have a facility in palo alto california right here in the bay area we actually consider our product a best-of-breed for high-performance enterprise environments the product has been engineered from the ground up it's very very high-performing if you look at our customer base it's actually a global 1000 customer base we have clients like France Telecom huge telecom company been with them for almost seven years and they've got about 13 different sites around the country itself and what's really interesting is that we actually support almost 3,000 clients from a central location on that particular facility so again it kind of goes back to that enterprise you know functionality it's a very very robust product we've got almost 2,000 customers worldwide and out of those customers we've got roughly 3,000 sites and I would say a good chunk of those are all very high-end performance or high enterprise type companies and if you really look at it some of these customers have a very high computing requirement and that's again reason that they go to this product because we have a strong suite of business continuity and compliance solutions to offer him the company itself has about 170 employees right now we're growing I rapidly we've got about 40 for technology people focused just on our D so this is really kind of shows the commitment you know that we have towards developing new products just like supporting mac OS x and you know we've put a lot of emphasis on development and i think this kind of shows that most companies don't have that type of a ratio of engineers focus just on development some of the industries that we support include telecom finance manufacturing education government a lot of the key industries that are also touched upon with the mac environment so again this is a nice marriage between you know what we're doing supporting mac OS x and the industries that we clearly support so we think that we're going to have to really get additional e okay I'm just going to dive in a little bit here about what the product is a time navigator one of the things that we like to say is it really it's got the fastest restored period and that's if I can leave you with one thing today just remember that restore is what we do best and we do it really well there's some really key features that help support this kind of going back to the name time navigator we do something which is called time navigation and the way we do this it's actually the ability to go back in a point in time any given point in time we can actually go and retrieve a file or directory at in any instant in the past so it's a lot like going back into the past you can actually pick on a particular date time and bring that file back and we do this in a unique way we use a an object oriented database and why this is unique is if you look at the way many other solutions actually perform this function they actually do it with a flat file database and what that causes is when you go and actually do a metadata search you're actually going in a sequential form so you actually have to go and you know go down the line and actually find the information looking for just like if you were searching on a tape by using an object oriented database or relational type database it's instantaneous so that search takes a matter of seconds nanoseconds I'm going to fly in at boom you're there what's really nice about time navigation to is the way we actually display that information and what we do is we put it in a kind of a tree structure so it's very user-friendly it looks just like what you're looking at in any type of a directory tree so if you're looking for a particular file you put the date down that you're looking for this file and what happens is when you click on it it does that search instantaneously it'll bring back that tree and it will show you exactly the way your data looked at that point in time and what's really nice is it will actually show you with little crosshairs on a particular file if that file is deleted or there was a change to that at a point in time now where we get a little more deep in this whole certain time if you will is we give you the ability to do a depth of search so you can actually click on that that hatched file click on it and it'll show you every change that it's ever happened to that file and then what you can do at that point is actually click on any one of those changes and bring back that image or the data the way it looked on that particular time so it's very quick it's very unique in that sense you're getting a you know a point in time visual if you will or the way your data looked and then you can restore it so it's very quick synthetic full backups this is another thing that we do it's kind of like what I guess what we like to say that it's an incremental forever what if you can imagine when you go in to do your first backup you're going to have to do a full backup okay after a point in time what you're going to start doing every day every day if you set up your policies what you're going to do is necromancy laughter that and then another X mental another if you were to do say a one-week set up and at the end of the week so you started your backup on Sunday you finished on Saturday what's going to happen is offline time navigator will take those incrementals and it will build a new full it's a full out of all those incremental this can go on forever and that's why we kind of call it up a forever incremental paradigm it keeps doing this forever you never have to do a full again and you can add points you know delete what happened before so you don't keep accumulating all that that baggage where this is really unique for the restore why it makes it fast is going back to that database what you're able to do is if you let's go back to the scenario where you did your your full and let's say after that first week you want to go back excuse me and you want to actually find a file on Wednesday what happens is time navigator because of the database and being a relational type database will go exactly back to that particular file on Wednesday so what you don't have to do which happens with many other applications is you actually have to go and load the full then go back through you know the sunday full then the incremental Mondays and their middle Tuesday just to get back to that Wednesday file so it makes it very fast you're not having to go through that whole cycle of going through tapes another thing that we do is Mackel multiplexing macro multiplexing is really nice in the sense that if you're familiar with multiplexing the way it happens today basically you're going to get you know multiple tape streams coming back to the backup server and what happens on the backup cycle is the data is actually laid down onto the tape and little little bits and pieces when you go to do a restore you're actually having to go back and pick out little points of that that file information and fit it through what happens is the tape drive actually starts doing a shoe shining effect and this actually slows down your restore what time navigator does is we actually create a buffer and when the backup job kicks off the data is put into 256 megabytes pockets okay and these buckets then what's the the backup starts you know feeding into this buffer it will go up to like a watermark and when that water marks hit the backup job will kick off and the data will actually start get laid down onto the tape and what happens it gets laid down at least 256 megabytes well when you get to the restore instead of having to go back and look for each and you know each little piece of data like you would with regular multiplexing / interleaving you actually back up using these big chunks and they come right back to the server very fast basically hitting the theater okay theoretical throughput of the tape drive not getting a lot of support there another thing that we do is actually this is quite unique we've got a pointer here you guys see that kind of play all this point one of the cool things that we do actually on a security standpoint is we're able to back up through a firewall using just one poor many applications today actually require opening up multiple ports as you can see over here on the left-hand side what happens Thanks actually what happens is yes and these other applications you have to open up multiple ports many for to initiate the back up and then many for you know bringing the data through on the other side so you have anywhere from ten to twenty five ports opened up what happens is a lot of these ports remain idle and that opens you up to the threat of any kind of security attack with time navigator we actually only open up one port that's an outbound port opened up by the administrator so everything from the metadata to the actual data flow to the TCP actually goes through that particular port and again that's an outbound port so it's not a it's not open from the outside it's open from the inside inside the firewall so nobody can actually penetrate from the outside this is really cool too because it there's a couple very large deals that we got just to give you an idea capgemini ernst young you know auditors I mean these guys really worried about protecting their data right one of the things that they picked us over or pick us over the competition if you will it was because we had the security feature and it was very key for them to pick us because of that ok time navigator just a few more innovations that we have end-user simplicity you know really cool thing that we do is a data center services model the data center services model actually is something that we have that allows a user to kind of rent it rent-to-own if you will it's kind of like leasing a car instead of actually having to go out and purchase the product in its entirety all up front put up a big capital expenditure we're allowing customers actually kind of pay-as-you-go will go in we do an assessment of the customer site I understand what their data requirements are set up kind of a billing cycle if you will for them based on what we think their usage will be and then they're actually able to you know match against that to every quarter and see kind of where they're at and pay on a monthly basis at the end of a period of time like a year or two years if they want it can actually purchase the entire thing or you know just keep using it on a monthly basis so it's a real nice way to actually get into backup and restore especially an enterprise environment sort of laid out a lot of cash they can do it very cheaply multiple backup streams up to four this is really a very unique feature that we have also so if you can imagine if you're backing up to say an x rayed and you want to kind of invoke some dr features and stuff that a lot of people are doing in oh we've been talking about dt dated cape this actually gives you the ability to back up to four different devices at the same time so the same data stream could be backed up a seriously to four different devices and it could be any mix of devices it could be taped disc mo and it could be any number so you could have two disc one tape one mo and where this comes into play is for example if you're going to have some kind of a dr scenario so you're backing up to the x-rayed and you want to backup to disk locally just have sup them into near line at the same time you want to have something offline and that would be say an off-site dr site you can do those asynchronously so if one breaks the other one's going to go regardless and we could do it up to four so if you want to have four different sites we can do it just to just tape I touched on that one really unique thing that we do is just a district 8 we actually are well we enabled a customer to do this actually automatically if you will we set watermarks and so you're able to migrate the data automatically from disk to disk the tape and it's really a nice feature because you know if you reach a certain point watermark will kicked off after a certain period of time you can set it by duration or whatever and you'll have a fully automated mr. Tate solution so people are looking for you know ilm type solutions this is something that would really help out and flexible API CLI basically API set we touch on every feature in the product this is really key to I mean if you've got different you know products within your environment and you're not sure if their support or maybe we don't support them through our api's it's very easy to write and support the product set CLI you know command-line interface same thing if there's some scripting that needs to be done to support a product we can do it very easily so that's about it but one thing if I can leave with you today is that time navigator basically is the fastest restore period and that's something that will you know challenge anybody on we've got some really good features and we think they're great so thank you very much thank you Rani so you see some really excellent solution from a number of vendors that support the mac OS 10 platform so just kind of tie it all up again to kind of repeat what we talked about so we looked at initially some of the storage trends it's driving the market today everything from compliance to the need to reduce your backup window and that's driving your strategy for how you need to back up your systems we looked at a number of different backup architectures obviously just regular backup accessing your man doing disk disk to disk to tape to land free and then as you see we have a wealth of back of choices available meaning any me you would have in your particular environment and last but not least I'd like to invite you tomorrow morning in the enterprise IT lab I'll have everybody here we have some demos showing some of their equipment any question you have on backup I'm sure we'd be able to answer it there tomorrow at the enterprise IT lab so if you have an opportunity for me please to stop by and see us and we'll be glad to have you all right contact information for myself Pat Tim Andrew and Randy and I'd like to ask my four colleagues to come on up and join us here