WWDC2004 Session 606

Transcript

Kind: captions Language: en and at this time if you would please welcome to the stage JD Mankowski good morning any donuts this morning oh yeah cool so that's five days in a row right quite a few calories next week is going to be working out i'm so i'm here to talk about third-party collaboration solutions today and i actually manage apples a professional services group for the enterprise and so we do a lot of integration work and in large enterprises and so you know definitely collaboration is a big part of the work we do in recommendations for for our customers and i thought it was really important to kind of review those enterprise solutions that are available both on the client side as well as client server solutions are available for Mac os10 so we're going to talk a little bit about it you know give you a quick market overview and then we'll talk about some client integration solutions from Lotus Microsoft and novell and by the way all those vendors that we're going to be talking about today are going to be coming at the end for Q&A so we'll have a one person from each company available for Q&A at the end so let's talk about the collaboration market you know Gartner defines this as basically the integrated collaboration environment ice basically more than just email and calendar right collaboration today means you know instant messaging web conferencing screen sharing saw collaboration knowledge management it's way more than just email and calendaring and Apple has some answers in some of those areas with male with i am with i chat with you know address book and you know we're based on open standards using ldap technology imap and pop and we also made some improvements to integrate better into the exchange environments as well in our in our mail application and if you weren't into you came to my session yesterday you also saw how with the you know Active Directory plugin we could also integrate better into a ad environment even using ad book in Safari and getting you know nice single sign-on type capabilities with some of our products into those heterogeneous environments as well and with ichat moving forward in Tiger as you all know i will be adding even more functionality where you can host your own i chat server back-end solution which will help further the collaboration work on the server side we also are very focused on being standards-based and so really we did a big migration you know when we went from send mail to postfix due to a lot of feedback from from IT folks that preferred postfix so we did that so a lot of people use our servers as postfix servers on the back end but also people might use as well and Osiris were smaller for smaller deployments and and again that's the cross-platform solution due to the fact that we support pop IMAP and some of the and insecure and curve rose so the mac is a good corporate citizen and again we talked a lot about that in the session yesterday where we fit in very well with you know if it's a linux or windows back end or you know solaris back end will fit in really well as a corporate a good corporate client but we also you know with the xserve and the g5 we also are and we have a really good server solution as well and we'll talk about some of those on the collaboration session collaboration solutions in just a second so let's talk first about client integration and really wanted to focus on the top three vendors that that you know most of you use in your enterprise around the education side and thats you know really lotus microsoft and in novell until lotus you know using domino microsoft with exchange in novell with with groupwise and the first one i wanted to touch on and you know quickly overview is I BM Lotus and you know the Lotus software has evolved tremendously throughout the year the years and you know IBM main focus and load of software's main focus is really enhanced business values you know reduce cost of ownership by using open standards and then of course embracing innovation and innovation and innovating as quickly as they can throughout throughout their product line and another session that was great this week is also eclipse which is now a Mac os10 which also helps getting even more IBM products on the on the platform due to their eclipse back in development environment so IBM and Lotus how they have a product family that is you know basically based around notes and domino the Lotus workplace which is a new segment for IBM they're up to version 2 dot 0 and their workplace product brand new product from from IBM and then WebSphere so really there's three I know product suites that are available from from IBM notes and domino which is very well known workplace which is their newer suite of solution again based on standards and then WebSphere for the the backend application and web development so today the version available from notice is lotus notes 651 which was very well received by the community and that is supported against 10 1 and 10 dot 2 and again this is this product is on par with the the windows counterparts so it's pretty much identical to to the windows version on the road map there's some really good good stuff coming from from IBM basically 651 and 665 to which support 10 dot to this fall they will release 653 which will be fully supported against tiger 10 3 and then lotus has announced that they will release a version 7 of the domino server and that'll be in first half of 2005 and they will also have a newer version of the clients that will support that which is right now named lotus notes you know notes it'll be six five four and some of the new additions are being brought over to the mac platform is the Lotus workplace into the messaging as well as lotus domino document manager and load of teamwork place so really good news from from IBM as far as you know keeping enhancing their their product offering on on the mac side especially on the desktop again on there that second suite of solutions that that is available from IBM which is there a new workplace solution again they're up to version 20 right now and with version 25 they will now start supporting the Macintosh clients through their web workplace solution using workplace messaging documents team collaboration web content management as well as their collaborative learning solution and that will be in 2 dot 5 which is in the fall of two thousand four and later down the road they will have a full client of the the workplace technology solution that will be coming to mac OS 10 you know in the future so stay tuned on that the two dots i will be coming on the mac and then any other significant update will be a full full-blown client on the macintosh just quickly on the technical resources from Lotus software the developerworks page is a great area to go to to get more information you know technical discussion forums beta programs you know documentation all that stuff is available through this developerworks lotus website so for people who are using Lotus it's just a great reference for especially for Macintosh support so that's it for Lotus wanted to talk a little bit about about Microsoft as well they are you know widely used on the Macintosh platform and I want to talk about exchange and from echo s10 there's three you know great ways to connect to an exchange back end there's entourage 2004 which Microsoft just released was it you know a month ago two months ago their news on their new office suites you know very well received in the in the community great product for Microsoft and they also have their remote desktop connection client which if you came in my session yesterday we actually demoed great way to connect through I know to a Windows terminal service back end and that's another way for you to to get to you know a full-blown exchange to actually use an exchange version their exchange windows version through our DC and there's also a virtual pc 6 and soon to be coming virtual pc 7 on the on mac OS 10 de will support the g5 and so those are three ways to actually get to to your exchange server and get your email and calendaring on the mac OS 9 side of course you know we've been saying for many many years you know it's time to move off the platform but they still have outlook 2001 for the macintosh which can run in classic and they have entourage 2001 which is the the mac OS 9 version of entourage and then web access of course you know through safari you've gotta you know really nice experience so here's a here's a screenshot of that what actually the Outlook Web Access looks like when you're actually connecting and getting your email through the web with with Safari and again if you we had a great demo yesterday where when we were logged into an active directory back end we got single sign-on we've got your Kerberos ticket so you don't have to put any name and password you just launch Safari click on your exchange a URL and your boom you're right into your email you don't have to type in any name and password and and that's because Safari supports spinetto which is the way we would get in and get to your email through curve rose so great great experience great UI on the web access side a remote desktop connection so with our DC basically what you're seeing here is actually the exchange clients the outlook exchange client on Windows and basically through our DC on the Macintosh you can actually run the exchange the the outlook version on the Macintosh through our DC what some of the improvements that Microsoft has brought to to the table with entourage 2004 synchronization of email calendaring and address book via webdav so they're not using imap or smtp anymore they're using webdav so you know when 2000 when entourage 2001 came out IT people had to turn on smtp and imap to support the max and now you don't have to do that anymore basically it's all done through through webdav they have scheduling they have searchable global address list which is new so you have auto completion when you start looking for you know contacts and you're on your back end you've got forms-based authentication support core delegate access support for delegation and they've got a really nice UI and that's a Mac os10 only product here's a screenshot of the entourage 2004 client and in this screenshot you actually see their new support for free busy as well so you can actually look at you know multiple people's calendaring send sending invites and multiple people and kind of see the availability and pick and pick that hour of meaning that you want with with those those five people here on the server side what is required to actually have this outlook 2004 klein connect you need exchange 2000 with a minimum of service pack 2 that's that's pretty much a no-brainer Outlook Web Access must be installed and enabled of course and webdav needs to be turned on as well as ldap and that's that's pretty much it so again you know microsoft is very committed to to the Macintosh platform and they've been they've been throughout throughout the years and you know a great example of that is is when entourage 2000 one came out there was some limitations and they actually in the middle of the year they had a really great update that fixed a lot of issues and connectivity to the back end and again even with 2004 they are also committed to improve the product moving forward so again we're very happy with with the way the exchange integration and the the entourage 2004 climb is looking is looking on the Macintosh and for Mac OS 10 some of the resources to help you if you're having some issues connecting you know there's some great resources on their website if you go to microsoft com / exchange or you go to microsoft com / mac or there's also some great discussion boards around exchange connectivity with entourage 2004 that are available so let's talk a little bit about Novell and novell has this the one net vision and what the one that vision is is you've got the novell engaged module which is basically their consulting services you've got Novell extend which is there are their web services in sure which is their secure identity management solution and you've got Novell enterprise that is basically comprised of a groupwise you know Zen works and the suse linux addition when they window they'll purchased SUSE Linux so that's kind of the four modules that comprise the novell one ad vision and we're going to focus a lot on groupwise today because that's a people have been very excited with the relief of 65 on the Macintosh great Java release on the mac supports you know secure email into messaging scheduling contact management task management and this is available today on Mac OS 10 3 and again it's a cross-platform client you know supports caching shared folders proxy access archiving all done in a secure way through openssl a multi-party conversation you know real-time contact lists they also have their their IM clients that's pretty neat that has you know customizable text so forth and so on they also have access through the web so web access through groupwise web access client and then novell understands they're still there are still a few limitations in the 65 product but they're very hard at work and adding some some us some new features like spell checking rules anti-spam control category support document management improved contact management as well as imap pop3 support so we've got the 65 release which is which is really really good and this is kind of a preview of what they'll be shipping you know coming in the next few months with with groupwise a couple of other ones that are pretty key personal conversation archiving on the IM side chat rooms message broadcasting style transfers and then improve server load balancing as well as I manager console integration so that will all be part of the next generation product on there i am side some of the novell resources that are available you've got the novell product page cool solutions success stories as well as you know will be available for discussions in rit lab so that's kind of a quick update on the client side form from those top three vendors and now I wanted to talk as well about server deployments and about solutions that are that are not only client but i also have a server component that runs on mac OS 10 and there are three solutions that we wanted to focus on today on the client server side and the first one is cariño and the second one its first class and then stalker with communicate so let's touch on touch base on cariño first so cariño has been around the Mac community for you know probably four or five years now and they target small to a medium sized business and they've got over 3,500 customers and over 200,000 mailboxes they're based in California and again one of the really nice features that's interesting is if you even if you download the curio software as an eval you already get technical support which is kind of kind of interesting so free technical support when you download the software right now they are in the process of releasing their version 6 of their product which which has not only has email but also has great calendaring support so this was announced I believe this week and it will be shipping later this month so it's really a complete solution for Mac OS 10 it supports shared contacts full calendaring support using the entourage 10 or the entourage 2004 client for Microsoft they also have a great webmail interface and they also support outlook client on the on the pc side using a mapi connector of course they support pop and IMAP as well so you can use mail app or some or pretty much any other client that supports pop and IMAP they have full antivirus support from mcafee and again their webmail support is with I e on windows and Safari on the Mac their administration is actually pretty very very nice they're actually using cutie cutie lib and that gives you a seamless admin interface which is identical both on linux on windows and on the and on the macintosh so they've done a lot of work they also integrate fully with active directory from the directory side or open directory so that really allows you to keep your directory backend and install cariño on you on the male side and basically migrate from xchange 55 or 2000 Oh or two to the kaerios server and again this is a small to medium sized solution so they've got webmail support on safari like I said really nice looking feel they even have drag-and-drop support and their web interface which is kind of kind of neat they've got junk mail filter as well available through the web interface and again entourage full entourage support including email and calendaring on the mac side as well as outlook on the pc side you know one of the customers they have which is based in california we thought it would be good to talk since we're in California bring up Davis Ellen advertising and they have about a we've got about a hundred fifty employees to IT people and they're running carry on the backend for their windows and their mac users carrier resources you know you can move our website curio com again they have a knowledge base and then if you want any information on the product info at Kyra calm and again like I said version 6 is in beta right now you can download it free eval and free technical support open text so quick overview of open text corporate overview they have about over 20 million users you know there we've got over a million user new users per year over 2,000 employees and 35 countries and they've got two products first class and live link so first class has been around for quite some time for those of you who remember those days of the telephone durand BBS servers but it's been it's evolved tremendously throughout the years they just shipped their version eight of the first class product which basically supports email voicemail you know fax mail calendaring contact instant messaging web publishing and file sharing it actually ties right into your phone system and basically you could get your your phone messages through email as audio attachment so it's pretty neat solution you know very tightly integrated cross-platform very scalable their version 8 was released in june two thousand four and there again the servers they support are both on mac OS 10 + n on Windows and they've done extensive testing with xserve and extra raid so again it just keeps via the price of the entire solution you know affordable very affordable with our with our backend servers of course they fully integrate with lv three and they've got a single server for male news and calendaring this is that you know a quick screenshot up their their UI and again they support mac OS 10 mac OS 9 windows linux and against safari and I e on the website as well as opera version 8 is a it's a major milestone for first class if they have a lot of new enhancements around security they even have s/mime support which is which is great for security and they have they've added even a directory services module and they also have into messaging as well as presence management in version 8 so those are kind of the new new features that are available in the first class server here's a sample of some of the customers that use first class today so you can see there's quite a wide variety on the education side as well as the as on the business side so if you want any information George Matthews again from from open text will be here and again will be available for Q&A later on stalker so stalker software overviews with stalkers are a well known for their product communicate you know it they're very committed to the mac platform they target mainly enterprise education telcos and very large ISP so it's a very scalable email email server solution they have over eight thousand customers 52 million active users throughout the world or based in California but they also have some offices in Europe and stock has been supported them the macintosh over over 10 years now and they have over 1600 customers that are running communicate crow on the max they are very focused on on standard based solutions using smtp pop and imap directory services mailing list calendaring and scheduling real-time communication all that stuff is basically part of the part of the package as well as spam and antivirus protection and they've got a pretty neat web interface to manage the entire system so the whole management is done through the web interface here's an example of the basically the backend server again in Safari and how you would basically manage your pop clients or IMAP client or LDAP clients and that's kind of the log some of their logging mechanisms to basically manage and maintain the maintain the server what's also very interesting about the product is that it basically runs because of its UNIX foundation it runs on over 30 platforms which is pretty pretty interesting and shows our commitment I mean it goes all the way back to even see runs on the as400 which is this is interesting on the supported client side you can see that basically they have calendaring support through ical and Safari they also support entourage for pop and on the pc side they have this exchange connector as well and they can actually replace an exchange server as well and and use outlook through am at the connector an apple mail on the on the IMAP side and the awful support palm devices and you know basically interesting product to migrate from exchange as well on the on the community a product there's some customers that are available or that use actually the communicate product again you know wide variety of them from from education and on the business side as well again very scalable very scalable solution here's some documentation from from soccer collaterals you can as well download their software you know either they have a valve software available as well technical support and here's some information if you if you want to contact from one from stalker Alex lip rot and a number and email at the bottom here so quick wrap-up on the client side we've got a pretty good solution from Lotus Microsoft and novell great collaboration solutions from those three vendors and again on the if you're looking for a solution that also would allow you to run a server solution on Mac OS 10 we've got three products from cariño first class and stalker that are available and that our cross platform on the client side but have a you know pre-need server solution are running on our platform so what I want to do for for QA we've got plenty of time for Q&A is bring up our panelists from IBM we have Brendan crotty from Microsoft we have dennis chung from novell we have Mike McDonald James new delhi from cariño technology George Matthews from opentext and Phillips later from stalker thank [Applause] microphones are working we're going to take Galaxy once you guys share the microphone here you're perfect and we'll take the first and please introduce your name company and are your questions thank you yes Luis donofrio from University of Michigan this may not be the right form not sure if it's going to be but do you know if there's going to be any more ical to exchange integrations or is this not the right one day be asking that with no not really and then my other question would be for the stalker guy um do I need MS cowles when using stalker with the map your connector or can I just you know just use your product and just get more licenses to using with it with a el book client would ya now you just need the Matta connector well I'm in the cows I'm talking about licensing how many do I need to have a cow's to Microsoft or address steward you're probably licensed through soccer for the mapping connector which is based on the total number of concurrent connections so that's a yes that is the end Josh I think some stalker I'll food from Stockholm okay thank you on the right side hi i'm john mcneill with Isis pharmaceuticals we're a note shop I was wondering if we're going to see i know'd support for safari in the future I'll take this one so lamb there's been a lot of them conversation there's the open lab you know six months around what we're going to do around I know or it's now renamed to Domino web access formerly known as I know and so right now there's certain limitations you know when we looked at this specifically the beginning of the year and the Safari browser specifically run support for the HTML and which we're working with Apple in order to be able to resolve so within our whole portfolio you heard JD talk of at Lotus workplace you mean Domino is part of workplace we're coming out with a lot of new technologies which are going to encompass a lot of our solutions into lotus workplace so one of the things that we're looking to do is we're coming out with what we call right now a common male cns portlet that will go against the Domino back-end and NSF file or the Lotus work text messaging back end which is a db2 back-end and as we move forward with this solution and technology we're going to look to support is that solution on the Mac versus that Domino web access so you mean you can look to see the support over the next you know six to twelve month on the back Jordan Winkleman from Latin l4 klassen associates this is a question directed towards microsoft two parts number one is there ever any intent to have a native nappy client for mac OS 10 so the answer to that question is that answer on me microsoft entourage is the solution that we're pursuing moving forwards as connectivity with exchange really it's not about technology the protocol that people want it's really the user scenarios that you want to be able to function in an exchange environment and we're going to move forward to making entourage a preferred choice okay and second is there ever going to be any resource scheduling such as you could do in Outlook 2001 or on the native windows client so that you can actually schedule like conference rooms and projectors and that kind of stuff at this point we can do free busy for other people but that's something we're in current feature request great thanks please for the microphone appreciate it Phillip flower from Landor associates I have a had all those questions but one more is are you this is for Microsoft are you going to support in a future version of entourage 2004 or whatever dot PSD support so that we can move people from our 2001 that's a great question it's a feedback that we've heard a lot recently especially since we've watched entourage 2004 that's also something that's currently under investigation so for a lot be feedback about that thanks thank you my name is Jason pro from University of Iowa I have several questions so I'll ask adjust a few no other people ask this is for Microsoft we're currently moving 50,000 user accounts over to exchange however we're having some issues with entourage 2004 some of them are public folder support there is no full public folder support in Entourage 2004 that's a way how we passed out calendars to people and have people get things the other second question is at what web access has substantial loss of functionality such as searching for email messages the question is hotmail works fine with any browser and so performances a lot better why why is it the Nakba second classes nor any other browser second closest and when using outlook web access sure so first question actually entourage 2004 one of the highlights the fact that does have public folder support and I use it at I happen to be in Matthew jodha exchange environment as well as presently and yeah i mean we actually do you public folders so maybe i'll take that offline incoming we can delve into why i might not be working for you as for the apple globe accesses story currently we provide the exchange server system provides users technologies that are not available in safari as yet but as you know we've seen at this conference safari something that apple's dedicated to working on so that may change the teacher okay we're going to take a question yeah Bryant Drescher from the LDS Church curriculum department just a couple comments and questions about groupwise we've just been recently using that groupwise client there from novell and we're really pretty happy with it we're glad to hear that you're putting in some notify support we've got people you right now running the old notifying classic so they can get notified of their messages so that's the sooner you can get that the better we have noticed a little bit of problems with stability and we hope that's one of the things you're working on and one of the things we've specifically noticed about stability is it have some problems dealing with PostScript fonts if there's a postscript kind of font and it's expecting a true type font it seems to not like that so just a little bit of feedback on that thanks on the back hi I'm Mike dhaliwal from Loyola press I've got a question for Microsoft we're currently migrating from exchange 2002 2003 and I'm wondering with the entourage 2004 which was it's a great client so far when we can expect Kerberos support for the client again that's something that's also under investigation we yeah actually I went to some sessions on curb roast and the apples doing a lot of great work on then so we look forward to working with apple and I'm the future thank you thank you for feedback back over there hi Matt Gracie from canisius college um we tend to pick really bad technology so right now we're standardized on corporate time by Stelter they were recently bought out by Oracle and now we can't even find anyone there who sell its more licenses so we're kind of looking to migrate um now I'm sorry I have to disqualify Microsoft from the question because our network guys are rapidly anti you it's nothing personal but can anyone else import corporate time stuff so I can transition by users I'm actually not familiar with that evolution we are support people here typically help you move any type of standardized text mail formats if it's dotty email files for example and you might've heard that we do support directory services so we can import the ldap if you have users and some kind of an ldap database you could probably help me do that as well it's not really a user thing it's more of a it's only a calendaring solution so I'm trying to get this stuff out of that which is it's not a solution it's only a calendaring problem there's any if there's any way you can use some kind of thinking device I don't know corporate time support on or yet it's something that's the only way that we've seen mackerras so basically use your palm think your calendaring over to your palm and then basically upload it back to whatever solution you pick okay I was hoping to avoid that but thanks yeah thank you not easy front okay Jason fell again from University of Iowa with the entourage client it seems that Microsoft is keeping things separate from the system such as like the address book is separate from the one that's integrated the operating system I noticed that the ssl certificates are setting out the SS elves to get both personal signature certificates are stored in a separate key chain file rather than the user's own keychain file and it's not reading the key chains or sorry the certificates from the person's keychains file you have to go through the client and toward it just automatically detected like mail and there's also no way to edit suicide rules so is that something that you guys I guess you guys are always looking to investigate things but I mean is that something that you definitely are going to be working on well actually the so let me take on the first one about the system lot of innovation of the address book actually one of the sessions I plan on attending this afternoon and you'll probably see me there is about the sync services one that's putting your pretty exciting my opinion and so again it's under investigation this thing is good but can you use it because you should just be able to use the address book framework and not have to sync between two different data stores you should just be able to use the address book right oh yeah but I think services is what we're we need to be investigating in future as for the certificates thing i'll have to pick it off why I'm not go to similar sad but um and your third point was surfside rules Oh server-side rules I don't believe you can modify those in outlook web access and so because of that we now know if you're familiar how entourage is actually communicating fluid exchange it actually uses web dev 01 users and since that's not particularly exposed that's something we can't for limited right now but exchange of exchange team is committed and moving forwards with webdav compatibility so it's something that might be possible in the future okay a lot of sites would like to see mapi support even though we don't like nappy but that's the preferred way to connect through outlook so we'd really like to see that happen sure thank you yes though it's 930 from University of Michigan again can I ask you a question for the microsoft guy there how do you handle no reliance on the owa backend for exchange support our native mapi for OSX well that's not too well we rely on web casts so I mean basically yeah but it's a joke it's like it's a different way to package your browser I mean like or scheduling a meeting you're just making the webdav calls we want to find out from you when there's going to be no reliance on the web dev back end well being that we're not playing to pursue mapi I mean we are going to continue slept out in the future that I mean except we worked with Microsoft Exchange demons you know that's what they recommend it because even there to think about moving away from a fee as well so what gas which is based on open standards is the way I go in the future you can't you go back i'm matt willis eCornell this is to the stalker folks first thing thank you very much for such a great product because it's doing wonderful things for us and love it I know it's been my question is the the newer versions that are that are currently in development with the ship in voice messaging and that kind of stuff support will that be able to integrate with ichat or is that going to be basically a msn messenger only kind of feature well we've been in contact with Apple about getting ichat AV could be sipped compliance it that way we're able to provide something for the fluid 10 users and I'm hoping that we get it since I don't want to have to go from my desktop to my laptop just to have that chat functionality okay thank you frankly hi Joe Jackson Carnegie Mellon first I thought it followed up on the corporate I'm comment we're a long time corporate I'm customer at our university we have probably about several thousand users probably five thousand users or so we actually found the transition to Oracle with the adoption company to go quite smoothly so maybe that person who asked the question before it can find me I can help them out with the licensing we certainly were treated pretty well so you're all using corporate time where you move yet or Oracle Clark well we've moved to Oracle calendar there is no need to adopt all of collaboration suite they continue to make the product available basically for previous customers and panel on if you are moving away though thinking to a poem would of course break all of your connections to other users and that's the point of a group calendaring solution so I'd suggest looking into I calendar to make that migration but but for us we're still very happy with a with a product so and a question for the gentleman from Microsoft wondering if is there somewhere I can find out what features are not supported by the entourage 2004 client I would expect to find supported features pretty readily on the website but just wondering if there's an easy way for me to find out what's missing well actually a good question we're in the process of updating a lot more documentation on the website and forget one I think in the coming days there's going to be a new doctrine on deploying entourage 2004 so that you know definitely go to our website it was a lot of previous slides but it's www.microsoft.com/mechanics on working with exchange servers in Entourage that's really good resource to start with but you know do check back because we are updating in the process of updating deployment documents and you know perhaps a lot more questions to be answered there okay thanks thank you then yeah hi Alan Sanderson from Cambridge antibody question for Sokka songlist slide from stalker that the entourage is only supported boy on the slide on targeted pop supported strictly right now is the standard as pop and imap though it is capable of recognizing ICS files for invite but right now the calendar aspect is not tied into the clinical calendar on the community a pro server yeah i just want me because we've been using stalker that 10 years 12 years of something great product but recently when we started using an entourage of 10 when we did a send mail a lot of our users are getting a disconnect and the entourage crashes and burns leaves the outgoing message in the outgoing box and we've only seen that weighs entourage on the stalker so I does corey i talked to me after the conference we can go over those letters that'd be great chanakya partner eh version from apple enterprise consulting two questions one for philip from stalker last time i checked the the ldap support in communicate pro was a separate dealt out database do you guys have any if you looked into integrating it into opened all that I'm not aware of any plans to integrated into openldap but again it's one of those items we can probably take this offline and see what is necessary there since we made some modifications to the ldap integration within communicate from the last year releases okay also just want to say you guys are going to a child had really happy with the product the other question is from James from Korea verse I mean I'm more familiar with communicate pro and been very happy product cariño looked six looks really really interesting one of the things I a lot of my customers are looking at we communicate is they're looking at deploying the cluster solution if you guys do you have anything like that are you looking at doing any question we're actually looking at supporting the X and technology that Apple has been so great to have some good sessions on here at the conference we're gonna spend hopefully a lot of time in the next few months to support that so that people can have their availability that they need for the server and their peace of mind but yeah it's right now you can do simple clustering with offline server sitting around on the side and and we're trying to work with Apple to make that satisfactory until we can support X act completely okay thank you right now john welch kansas city life um this is kind of a request for microsoft working at a company that we're actually looking at moving away from mapi because we discovered like a lot of people like the requirements of it um make it a security risk of rather high note and it's very hard to deal with in firewalls in that since webdav work silver well the web one thing that I've noticed though with a lot of exchange administrators it's that they're kind of the odd parallel to the apple store IP admin admin you knew nothing about networking they don't know anything about email they know a lot about exchange um and so when you start talking about non mapping clients they lock up because you know it's almost like the hands go over the ears and unclean unclean if you guys could get the exchange group to put out a white paper to about working with entourage that was authored by the exchange group they expected from the mac bu you guys write entourage they a lot of exchange admins just see Mac view and go evil um but something coming from the exchange group saying no really it's okay it's not going to crash and burn your server it's a good thing to do would help a lot of people on a lot yeah that's that's an excellent suggestion we fought with the exchanging on that thanks thank you for the feedback on the back I have two queries David Colville from k options one is any sort of web access we've been hitting real issues with arthur server on from microsoft with authentication and just getting the frosting working now it's not really your particular problem but obviously it just means that for any webmail issues we get a lot of problems with ISIL server within that clients and my other question across the board actually it's probably single sign-on for kerberos support I no stalkers talking about developing it in there some of their betters I'm just interested across the board if I get sort of some feature requests or statements on when you actually might see some sort of support for that we have a temporary support in our product for both active directory and Apple open directory perfect we'll be starting more of it with the release of 42 and 50 and we have it we have it in the first class as well with the new module director services supporting openldap thank you thank you Daniel Craig some amount of marketing my question is for kirio opentext and stalker because I'd rather host the solution if you guys offer it you guys talked about an email and calendaring and all that functionality I'm looking also do any of you guys provide document management document collaboration the ability for multiple offices to see st. powerpoints say more document work on it in one space instead of multiple revisions being mailed around to each other document versioning and tracking is can be available it's an honor roadmap and a future version but we do have some facility at this time to do the tracking you may want to talk to me after the test it's also something that we're looking at specific to documents but as far as our public folder support goes especially through our webmail you can have a single storage place for messages I can have any number of documents accessible by any number of appropriate clients with the authorization so is the public folder or personal shared folder that you don't actually have to send a message once it's in there the appropriate people can access it from their web client and access that actually supported in outlook as well through the outlook connector folder serving as well so that way it can be shared between those people that have appropriate access controls we're also looking at with windows messengers ability to pass up control of an application for an open file through the built-in functionality of windows messenger okay thank you thank you hi Andy espoo my consultant from boston and i had an observation directed towards microsoft and i think everyone will probably agree with me as the consultant i like to try to do my my troubleshooting through the web first just to avoid the queues and support and i have to say that the support website for MBU is absolutely unusable there was virtually no information there and if you go to try to search for support on any of the Microsoft products you get a little smattering of the mic of mac stuff and then it shoots you off into the general the general support I and if you you can do a search on Macintosh and you'll get something that has nothing to do with Mac and trying to find real hard information to support problems it just winds up directing more people towards phone support yeah definitely hear that we are those our website support document is something that you as i said earlier like we're publishing new documents were really work we've heard a lot of feedback about how hard is to find support there and we're definitely looking to revamping that by publishing more documents what another great resource is a hosted by or some of our customers it's called the MV the entourage MVP back and if you just search in your favorite search engine entourage MVP and faq you're bound to find the website and it has a lot of top questions about exchange entourage integration and you know hosted by our customers so la vez you know laughs it we are real world problem thank you thank you back hi my name is Vinay varghese I'm from Cornell University Medical College my question to you is about address books and basically finding ways of publishing address books both personal address books and basically departmental address books in and ideally in a in an ldap type directory and this is something that we've really been stumped on in finding a product that is truly cross-platform and available to Macs and PCs alike that our users are able to use that is authenticated and available both over the web and through their email clients do any of you folks support something like this is it something that is is readily available now their products that you can recommend your products currently suppose support it so the requirement specifically is to have one's personal address book stored in the directory and also to have a departmental address book that a group of people can share so that and that we can control the permissions through some kind of apples and ideally we'd like to store it in an LDAP ok the our product lets you have public folders to which you can assign public contacts for example if you wanted to create a company directory and we have a built in ldap server so that can be shared via ldap for example if you're with your mail client imac but those public folders also supported through outlook client hand through webmail and again individuals can also create their own shared contacts as we call them basically authorize someone with the administrators help to access their own clients again through those things either the webmail or through outlook yeah first class will include director service in version 8 which will do all or most of what you dream about so visit our website or talk to me after the show groupwise does that as well does on mac OS 10 linux windows we use edirectory and we can go across street cross land and a bunch of things do you want to talk afterwards you can do it so for RAM for lotus lotus noses you know mean this you bring up a good point a lot of our customers have brought this issue to us in regards to they want to be able to support a single directory and they want to be able to support now adapt directory now based on our architecture and the infrastructure that we need and we do require what we call a notes ID and the notes ID is stored in the domino directory of the primary directory for those users whether they're coming in over the web or coming in through and our protocol and our PC to the domino server and we obviously support ldap coming into the web for all of our users and but it's something we are looking into and it's not something we can commit to over the next 12 months but it has been a big request to be able to say that we want to be a restorative information in the central enterprise directory so regardless of what platform it is if it's coming in over windows that is coming in over the mac and they want to be able to maintain that in a single directory so a lot of our customers have requested this we are looking into it we don't have any timeframe or commitment yes on what will be able to do that specifically for the rich client so a lot of the requirement to describe I think can be solved by exchanging as we discussed before exchange you can be accessed by a mac and a pc i think we also exchanged also it closes the informations to ldap so that sounds like a big eyes meet your needs as well I'd be happy to take that offline for the address books that are created in web-based email as well through outlook exam a pic connector those can be shared across the entire system or between various locations the ldap server built-in Tamina gamepro can also contain address book information that would be accessible via ldap searches or via the webmail interface as well thank you thank you question for Microsoft the end what is your solution for integrating with enterprise or sorry exchange instant messaging servers at this time there's currently no integration with exchange in messaging services but that's something we've recently heard a lot about officials and so it something work investigating for future okay thank you on the back yeah Alan Sampson Commission's but again quick question phad and wine I'm meeting maker here to do the best collaborative you know can during system your point another that we use it easy yep thank you hi good morning Jess freak home vertex pharmaceuticals question for the gentleman from Lotus we are looking to implement a corporate instant messaging solutions obviously we're looking at the same time I can see from the from the presentation here that there's long-term goals for that I'm wondering if you could comment on what if anything we could get in the next 12 months sure so if you if you notice the slides that JD presented at the beginning of this presentation we had a list of them what we call our extended product so we looked at Dom das we looked at Lotus name and and we put a time frame and we're committing to this time frame to be able to give you this solution within the six five four and the 70 time frame which is going to be the first half of next year so for the mac users who are running the Lotus Notes client and they're looking for I am and capabilities will be able to provide that in the first half of next year okay that will be a separate a cut like a standalone application it will not be an integration like we have within the notes clients on windows today it will be a separate and very similar to what you see right now the same time connect climbs and which is separate but it won't be integration within the inbox Thank You max Canada Alexander from carrier technologies actually I have a question for Microsoft you know with the msdn we as IT and we as developers can get all of the windows software that we need to evaluate for deploying in our enterprise and for developing our software except for the maxi you software is there any plans or is there any reason that the software isn't part of them isn't part of the msdn or is there any plans to have a similar project or product that we can subscribe to now that's that's great question and to be honest I actually don't know most of the PDM look pointed out all the software on the msdn stuff is a or for Windows involved that's not really useful for my mac yeah yeah well which changes really don't get your answer for that great that would be great thank you okay thank you very much for attending and have a great friday [Applause]